Learner Support

MITSkills IAG Service

MITSkills aims to provide all learners and potential learners with information, advice and guidance that empowers them to make self-determined choices about learning and work.

Our objectives are to ensure that all learners and potential learners:

  • Receive clear, accurate, up to date, accessible, objective and impartial information before committing to a course.
  • Receive requested information and advice within seven working days of asking.
  • Can access appropriate opportunities to discuss how a proposed course meets their needs with (1) tutors or tutor organisers (2) AG or support staff in the college (3) external specialists.
  • Can access information and advice about (1) available financial help (2) learning support and/or (3) other local opportunities that might meet their needs.
  • Can access clear, accurate, up-to-date, accessible, objective and impartial Advice & Guidance about progression opportunities.
  • To speak with our experienced IAG team for advice, contact us using this form or call 0845 4309009.

Useful Links

Learner Feedback

The EFSA have launched a new feature where apprentices can give feedback about their training. Allowing you to gather insights to help further develop your training programme.

Your can now give anonymous feedback via your My Apprenticeship Account.

Online Delivery Support During Covid

At MITSkills we are continuing to support all of our learners, partners and employers through remote contact and learning where face to face is not possible. Our centres remain open for critical workers children and those who are vulnerable or need access to equipment, the internet and devices in centre. 

Functional Skills

To help you with your English and Math Functional Skills training you can still access your Skills Forward account and BBC Bitesize during lockdown.

Any problems logging into Skills Forward please contact your assessor.


For learners using Pics E-Assessor for their online portfolio:
Click here for E-Assessor

How to complete a lateral flow test

Follow this link for the NHS how to do a lateral flow test

Covid-19 Asymptomatic Testing in Schools and Further Education Providers

How to encourage pupils and students to test regularly guidance

Signposting and Career Guidance

Click here to download a list of useful websites that will help you start your career

Help Lines Partnership

If you are looking for advice on a range of subjects from Addiction to Money and Debt:
Click here to access the Helplines website

Discover Your Skills and Careers

Take a 5 to 10-minute assessment to find out what job categories, and which particular job roles, might suit you. Click here to take the assessment

Explore Careers

Find out what a job involves and if it’s right for you here

Carers UK – Making life better for carers

This Benefits Calculator is supplied by Turn2us, a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services.

Click here for more information.


The Careerometer is a useful tool which enables you to compare working hours and average wages of job roles in the UK that you’re interested in pursuing. Follow this link for more information.


‘How Are You Quiz’ is for over 18s only and designed to point you in the right direction. It’s not a medical assessment – if you’re worried about your health you should speak to a health professional. Please click here to take the assessment

Find An Apprenticeship

Please click here to find apprenticeship vacancies through the government website

Information On Becoming An Apprentice

Click here for information regarding the national apprentice minimum wage

Apprentice Oyster Card

Are you a London learner? You may be eligible for an Apprentice Oyster Card. Find out here

NUS Extra Card 

NUS Apprentice extra, the discount card for UK Apprentices with loads of discounts in-store and online.

Discounts for Apprentices!

Travel Discounts

You can find a range of travel discounts both locally and nationally here

Universal Credit

You may be elligible for financial support as an apprentice. Please follow this link to see if you are able to claim Univeral Credit.

Child Care

The government is currently offering support for Childcare. Follow these links here & here to find out more information

Apprenticeship Helpline

Please click here to access the government’s apprenticeship guide and helpline

MITSkills Learner Voice Results 2020-2021

Please click here to view the results of 2020-2021 student feedback

MITSkills Equality and Diversity Calendar 2022

We value our learners and partners and promote equality and diversity. View our Equality & Diversity Calendar here

Skills Health Checker

The Skills Health Check is a set of quizzes and activities designed to help you explore your skills, interests and motivations.

Working through the Skills Health Check can help you decide what kind of jobs might be right for you.
Click here to take the assessment

Employer & Staff CPD

We support continuing professional development – Link here

Child Exploitation and Online Protection

Are you worried about online sexual abuse or the way someone has been communicating with you online?

Make a report to one of CEOP’s Child Protection Advisors.

Visit their site for more information https://www.ceop.police.uk/Safety-Centre/

New ACT app launched

Live-time information from CT Policing, plus all the very latest protective security advice, is now available at your fingertips 24/7 – wherever you are.

Login Guide

Ucas Career Guidance

Search for apprenticeships, graduate jobs and internships at https://careerfinder.ucas.com/

UK LGBT+ History Month

LGBT+ History Month is for everyone. Whether you work in education, a museum, library or art gallery, a business, a service, a member of an LGBT+ network/social group or as an individual for more information follow this link.

Government Equalities Office

The Government Equalities Office leads work on policy relating to women, sexual orientation and transgender equality. We are responsible for a range of equalities legislation.

Follow them on twitter here

Queer Britain

A charity working to establish the UK’s first national LGBTQ+ museum, a place as exciting as the people, stories and ideas it explores and celebrates. It will be an essential place for all regardless of sexuality or gender identity, to find out about the culture they have been born into, have chosen or seek to understand. It will help complete the Nation’s family tree. You can access the site here

Living Wage

Are an organisation at the heart of the independent movement of businesses and people that campaign for the idea that a hard day’s work deserves a fair day’s pay. Visit their site here